Maintenance & support/Look after
After it is built,someone keeps watching.
Launch is not the end. Updates, backups and someone to call when it breaks — the same person, every month.
Five sites currently on ongoing monthly maintenance.
It has been live a while.
Has anyone looked at it since?
“Built, then left alone” is the frightening one.
We stopped updating it, and now I worry about security holes.
One day I looked and the site had gone completely blank.
The person who handled it left, and nobody else can touch it.
We had never once taken a backup.
The contact form was broken for six months before anyone noticed.
The contract says “maintenance”, but I have no idea what is being looked at.
The SSL certificate expired and visitors started getting warnings.
We pay monthly and have never received a single report.
To all of it, our answer is always the same one.
Made visible, and handed to you monthly.
Updates, backups, monitoring and reporting — the same person every month. Everything done goes onto paper and comes to you.
scroll — the voices gather, and one answer stands up
We write out everything the monthly fee covers.
Maintenance in Japan runs anywhere from ¥5,000 to ¥100,000 a month. The difference in price is a difference in contents. So we start with the contents.
Average monthly fee. From published information on 12 firms (source ①, as of June 2026)
What that monthly fee actually includes varies enormously between providers.
Tax included, paid monthly
- WordPress and plugin updates
- Regular backups of your content
- Recovery from display errors and hacked sites (scope in “Before you ask” below)
- Page updates (light edits such as text changes)
- A monthly review of how the site is running
- Publishing support (up to twice a month)
- Formatting checks when you post or update
- When something goes wrong, we start on it before other work
- Search Console report (monthly)
- Detailed GA4 analytics
All ten of the above are included in that figure.
- ① Survey by WP Center (comparison of published information from 12 firms, as of 23 June 2026, in Japanese)
https://wpcenter.jp/blog/cost-of-wordpress/ - ② Survey by First Net Japan (22 July 2026, in Japanese)
https://gelatocms.com/blog/wordpress-maintenance/ - ③ Survey by KOP Inc. (as of 2 June 2026, in Japanese)
https://www.kop.co.jp/blog/website/10276/ - ④ Survey by Shinichi Miyazaki (27 December 2025, in Japanese)
https://shinichi-miyazaki.website/wordpress-maintenance-cost-2026/
Note: all of the above are third-party surveys, published in Japanese. Figures are as of the date shown and will differ by provider and by period.
A year's worth of peace of mind,
stacking up month by month.
- 01Updates
- 02Backups
- 03SSL watch
- 04Uptime watch
- 05Search & GA4 checks
- 06Monthly report
scroll — one screen, finished stage by stage
This is what lands every month.
We think the surest way to kill “I have no idea what I am paying for” is to let you see it, in full, every month.
Every piece of work, one by one.
When, which plugin, and from which version to which. Everything done that month, with nothing left out.
This page is included in every plan.
Plugin names and the version changes are written out in full.
And every month it ends with a note in plain words. In a month where the numbers fell, it says they fell.
Note: these are reports we genuinely send, altered so the client cannot be identified. Trading names, search terms and page names are masked. The figures and the work carried out are exactly as they were.
What we did on the day something went wrong.
The monthly work looks much the same wherever you go. The difference shows up on the day something happens.
- 22 JulJapan's IPA publishes an advisory (CVE-2026-60137 / CVE-2026-63030)
- 23 Jul, 14:47Advance notice sent to all five sites in our care
- 23 Jul, 18:55All five sites updated (6.8.6 / 7.0.2)
- Same dayConfirmed no signs of compromise
- BillingNo additional charge for any of this
Source: IPA, “On the WordPress vulnerabilities (CVE-2026-60137, CVE-2026-63030: wp2shell)”, 22 July 2026 (in Japanese)
What we do routinely
- A full backup every month (to our own server, kept for six months)
- A retrieval method that never writes to the live site
- Three layers of protection against author-information leakage
Plans.
The three plans are equal choices. Pick how much cover your site needs. Payment is monthly.
- WordPress and plugin updates
- Regular backups of your content
- Recovery from display errors (hacked-site recovery at half our usual quote)
- Page updates (light edits such as text changes)
- Monthly report (record of work carried out)
- Everything in Economy
- Hacked-site recovery included
- A monthly review of how the site is running
- Publishing support (up to twice a month)
- Formatting checks when you post or update
- When something goes wrong, we start on it before other work
- Search Console report (monthly)
- Detailed GA4 analytics
- Everything in Standard
- Support running Google Ads
- Monthly advertising performance report
Getting started, and what comes after.
Option: AI search monitoring, +¥3,000–5,000 a month
All prices include Japanese consumption tax. Figures move with scope, so please ask.
The looking-after goes round every month.
From signing up to the report, the same person handles it — which is how the state of the site stays understood over time.
- Start
Pick a plan and we begin.
- Monthly check
Updates, backups and monitoring, continued every month.
- Report
Everything noticed comes back to you in writing.
- Continue
Back to 01, every month.
From signing up to the report, month after month — Mstudio handles all of it.
Before you ask.
Can I change plan later?
Yes. You can move up or down at any time as the site and the season change. Just tell us what you need.
Can you maintain a site you did not build?
Yes. We are happy to take on maintenance for a site built elsewhere. Let us have a look at how it is put together first.
Are emergencies covered?
Yes. Recovery from display errors (a blank screen, error messages and so on) is included on every plan. Recovery from hacking is included on Standard and above; on Economy it is half of our usual quote. Included recovery means bringing the site back to a working display using the backups and work we manage. It does not cover problems or hacking that began before your contract, outages on the hosting company’s side (we still check the situation and contact them at no charge), problems caused by plugins or theme edits made by someone other than us, or cases where fixing it needs a redesign or new features — for those we give you a quote before starting. On weekdays we aim to get back to you the same day; messages sent in the evening, at weekends or over the New Year holidays may be answered the next business day.
Can I cancel at any time?
Yes. There is no minimum term; you decide month by month.
Start by telling us the state your site is in.
It is fine if you do not know what state it is in. We will take a look and propose only the cover you actually need. The conversation is free.